Live book

Reports

Computed from the book in front of you, not from a benchmark deck. Change the cost per touch in Settings and every figure here moves.

Handling cost, standard
£360
19 cases
Handling cost, pre-provisioned
£0
14 cases
Difference per case
£360
cost stripped
At 18,000 cases a year
£6,485,684
illustrative
Days to pay

Cycle time

Standard path5.6d
Pre-provisioned3.4d

The gap is the front-end work — identity, destination account, bank validation, tax basis — that pre-provisioning did years earlier at wake-up pack time.

Stage

Where the cases are sitting

Request received0
Identity & account checks3
Tax basis1
Liquidity0
Payment0
Settlement behind6
Paid23
Handling cost

Manual touches by source

ops163

163 touches recorded on this book so far, £6,846 at £42 a touch.

PAYE

Tax basis on the book

Live PAYE code10
Emergency month-130

The RTI code-return leg carries no SLA. Where no code has come back the payment is taxed on the month-one basis and the reclaim position is shown to the member rather than hidden.