Axial
Onboarding · ONB-2026-2601

Duncan Rutherford

54 years old · pension date 03-02-2027 · tax code 1257L

Member verified
Workflow

What has happened, and what is next

  1. Wake-up pack issued02-07-2026 09:00

    Retirement-ready pack sent by post and email.

    Axial

  2. Member started onboarding04-08-2026 18:12

    Opened the wallet journey from the pack link.

    Duncan Rutherford

  3. Identity verified05-08-2026 14:02

    Passport read and matched.

    Onfido

  4. Address verified05-08-2026 14:21

    Council tax bill accepted.

    Onfido

  5. Account created05-08-2026 14:32

    Axial cash account 1567862 opened, sort code 04-06-05.

    Axial

Case

Summary

Customer ID
CUS-104582
Wake-up pack issued
02-07-2026
Estimated completion
Complete
Account status
created
Assigned to
James Bennett
Compliance owner
Sarah Ahmed
Next review
12-05-2027
Risk rating
Low
Contact

Member details

Legal name
Duncan James Rutherford
Date of birth
03-02-1972
Email
d.rutherford@outlook.com
Mobile
+44 7700 918442
Address
18 Calder Row, Harrogate, HG1 4TR